Terms - Our standard terms are credit card sales. (We allow 30-day terms only for pre-established accounts.) Opening orders must ship prepaid with Visa, MasterCard or Discover or by COD. You may also prepay your order by check to save additional UPS/COD charges.
All prices are subject to change without notice. FOB: Charlotte, NC
Returns - No returns will be accepted without prior authorization. Please call us with any questions. Refused shipments will incur a 20% restocking fee plus extra freight charges. You must notify us of any problems within 5 days of receipt of your merchandise.
All backorders will be shipped upon our receipt of the merchandise unless we are notified otherwise.
We reserve the right to make substitutions that are similar in design and price unless you notify us otherwise.
Opening order $250 – Reorders $100 – FOB: Charlotte, NC
Home Businesses - Please check “residential address” on the order form. You must furnish your resale number with your opening order. Terms are credit card only. You must have a legitimate resale number registered in your home state. We cannot offer area protection and you cannot be located near any of our present brick & mortar customers.
Shipping - We use Priority Mail for most domestic shipments unless otherwise instructed. International shipments are made via cheapest.best carrier, or by instructions from you. Freight charges are clearly listed on your invoice as a separate line item and added to the total. Your original invoice will be on the top of the package in a clear plastic envelope, clearly noted.